{"id":5321,"date":"2024-09-23T10:12:39","date_gmt":"2024-09-23T14:12:39","guid":{"rendered":"https:\/\/easylabel.com\/formulario-rma-de-impresora\/"},"modified":"2025-03-19T10:45:29","modified_gmt":"2025-03-19T14:45:29","slug":"printer-rma","status":"publish","type":"page","link":"https:\/\/easylabel.com\/es\/printer-rma\/","title":{"rendered":"Formulario RMA de impresora"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5321\" class=\"elementor elementor-5321 elementor-4348\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57f020a e-flex e-con-boxed e-con e-child\" data-id=\"57f020a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1ab4135 e-con-full e-flex e-con e-child\" data-id=\"1ab4135\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-167f9fd7 elementor-widget elementor-widget-text-editor\" data-id=\"167f9fd7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a1Rellena el siguiente formulario y nos pondremos en contacto contigo lo antes posible!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46d8150b elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"46d8150b\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Siguiente&quot;,&quot;step_previous_label&quot;:&quot;Anterior&quot;,&quot;button_width_tablet&quot;:&quot;100&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;,&quot;label_icon_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;field_icon_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"dce-conditions-js-error-notice elementor-message elementor-message-danger\" style=\"display: none;\">A problem was detected in the following Form. Submitting it could result in errors. Please contact the site administrator.<\/div>\t\t\t<script>\n\t\t\tsetTimeout(function() {\n\t\t\t\tlet el = document.querySelector(\".dce-conditions-js-error-notice\");\n\t\t\t\tif (el)\n\t\t\t\t\tel.style.display = \"block\";\n\t\t\t}, 2000);\n\t\t\t<\/script>\t\t<form class=\"elementor-form\" method=\"post\" id=\"form\" name=\"Formulario de contacto\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"5321\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"46d8150b\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"EASYLABEL\" \/>\n\n\t\t\t\n\t\t\t<div data-field-conditions=\"[{&quot;id&quot;:&quot;name&quot;,&quot;condition&quot;:&quot;(accept)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;company&quot;,&quot;condition&quot;:&quot;(accept)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;email&quot;,&quot;condition&quot;:&quot;(accept)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;phonenum&quot;,&quot;condition&quot;:&quot;(accept)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;address&quot;,&quot;condition&quot;:&quot;(accept)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;returnProduct&quot;,&quot;condition&quot;:&quot;(accept)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;returnReason&quot;,&quot;condition&quot;:&quot;(accept)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;modelAndSerialNo&quot;,&quot;condition&quot;:&quot;(accept)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;file&quot;,&quot;condition&quot;:&quot;(accept)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false}]\" data-field-ids=\"[&quot;accept&quot;,&quot;name&quot;,&quot;company&quot;,&quot;email&quot;,&quot;phonenum&quot;,&quot;address&quot;,&quot;returnProduct&quot;,&quot;returnReason&quot;,&quot;modelAndSerialNo&quot;,&quot;file&quot;,&quot;winnieThePooh&quot;]\" class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-accept elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-accept\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t<strong><u>PROCEDIMIENTO DE REPARACI\u00d3N PARA CLIENTES DE PREPAGO<\/u><\/strong><br>1. CUANDO LA IMPRESORA LLEGUE A THARO PARA SU REPARACI\u00d3N, SE DEBER\u00c1 FACILITAR LA INFORMACI\u00d3N DE LA TARJETA DE CR\u00c9DITO ANTES DE QUE SE EVAL\u00daE LA IMPRESORA.<br>2. UNA VEZ RECIBIDA LA INFORMACI\u00d3N, SE EVALUAR\u00c1 LA IMPRESORA Y SE ENVIAR\u00c1 UN PRESUPUESTO DE REPARACI\u00d3N POR CORREO ELECTR\u00d3NICO.<br>3. UNA VEZ APROBADO EL PRESUPUESTO (**EN UN PLAZO DE 5 D\u00cdAS LABORABLES) SE EFECTUAR\u00c1N LAS REPARACIONES. SI LAS REPARACIONES <strong><u>NO<\/u><\/strong> SE CARGAR\u00c1 EN LA TARJETA DE CR\u00c9DITO UNA TASA DE EVALUACI\u00d3N DE 110,00 $, JUNTO CON LOS GASTOS DE ENV\u00cdO POR TIERRA DE UPS, Y LA IMPRESORA SE DEVOLVER\u00c1 EN ESE MOMENTO.<br>4. CUANDO LA IMPRESORA EST\u00c9 TERMINADA, SE CARGAR\u00c1 AUTOM\u00c1TICAMENTE EN LA TARJETA DE CR\u00c9DITO EL IMPORTE DE LAS REPARACIONES (SE CONTACTAR\u00c1 CON EL CLIENTE SI LAS REPARACIONES SUPERAN EL 15% DEL PRESUPUESTO ORIGINAL) M\u00c1S LOS GASTOS DE ENV\u00cdO UPS. LA IMPRESORA SE DEVOLVER\u00c1 INMEDIATAMENTE AL CLIENTE A LA DIRECCI\u00d3N INDICADA EN EL FORMULARIO RMA.  <br><br>NOTA: TODOS LOS DATOS DE LA TARJETA DE CR\u00c9DITO SE DESTRUIR\u00c1N UNA VEZ EFECTUADO EL CARGO.  <br><br><strong><u>PROCEDIMIENTO DE REPARACI\u00d3N PARA CLIENTES NET 30<\/u><\/strong><br>1. SE ENVIAR\u00c1 UN PRESUPUESTO POR CORREO ELECTR\u00d3NICO AL CLIENTE Y, UNA VEZ APROBADO (**EN UN PLAZO DE 5 D\u00cdAS LABORABLES), COMENZAR\u00c1N LAS REPARACIONES.<br>2. UNA VEZ QUE LA IMPRESORA EST\u00c9 LISTA PARA SER ENVIADA DE VUELTA, SE SOLICITAR\u00c1 AL CLIENTE UNA ORDEN DE COMPRA POR EL TOTAL DE LAS REPARACIONES.<br>3. UNA VEZ RECIBIDA LA ORDEN DE COMPRA (**EN UN PLAZO DE 5 D\u00cdAS LABORABLES), LA IMPRESORA SE ENVIAR\u00c1 DE VUELTA A LA DIRECCI\u00d3N INDICADA EN LA ORDEN Y SE ENVIAR\u00c1 LA FACTURA.<br>**LOS GASTOS DE ALMACENAMIENTO DE 10$\/D\u00cdA COMENZAR\u00c1N A DEVENGARSE A PARTIR DEL 6\u00ba D\u00cdA LABORABLE.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[accept]\" id=\"form-field-accept\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\" aria-required=\"true\">\n\t\t\t\t<label for=\"form-field-accept\">He le\u00eddo y comprendido estas condiciones<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTu nombre\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-company elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-company\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTu empresa\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[company]\" id=\"form-field-company\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-md-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTu correo electr\u00f3nico\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-phonenum elementor-col-50 elementor-md-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-phonenum\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00famero de tel\u00e9fono\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[phonenum]\" id=\"form-field-phonenum\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Solo se aceptan n\u00fameros y caracteres de tel\u00e9fono (#,-,*,etc).\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-address elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-address\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDirecci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[address]\" id=\"form-field-address\" rows=\"4\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-returnProduct elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-returnProduct\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tProducto a devolver\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[returnProduct]\" id=\"form-field-returnProduct\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Dongle de hardware WibuKey\">Dongle de hardware WibuKey<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Paquete de licencia sin abrir\">Paquete de licencia sin abrir<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Impresora THARO\">Impresora THARO<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Pieza de impresora THARO\">Pieza de impresora THARO<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-returnReason elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-returnReason\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMotivo de la devoluci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[returnReason]\" id=\"form-field-returnReason\" rows=\"4\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-modelAndSerialNo elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-modelAndSerialNo\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tModelo y n\u00famero de serie\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[modelAndSerialNo]\" id=\"form-field-modelAndSerialNo\" rows=\"4\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-file elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-file\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tArchivo opcional\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[file][]\" id=\"form-field-file\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" multiple=\"multiple\" data-maxsize=\"10\" data-maxsize-message=\"Este archivo excede el tama\u00f1o m\u00e1ximo permitido.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[winnieThePooh]\" id=\"form-field-winnieThePooh\" class=\"elementor-field elementor-size-sm \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons elementor-md-100\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Env\u00eda<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b1bd52f elementor-widget elementor-widget-spacer\" data-id=\"5b1bd52f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a1Rellena el siguiente formulario y nos pondremos en contacto contigo lo antes 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